Distance Learning - Online Business Skills Courses provided by The Learning Space, UK

Business Skills

Business Strategy and Operations

Here you will find courses on what is needed to get a business up and running and what is required to successfully drive it forward towards its goals and objectives. Customer driven processes – Lean Manufacturing, Logistics Management, ISO 9000:2000, Supply Chain Management; Influences on Strategic Planning – Globalisation, IT, Systems, Value-Chain analysis, Competitive Intelligence; How to put Strategic Marketing into action – Brand Management and online Brand Strategy, Product Management essentials, E-business – from foundations to linking E-business to Customer Relationship Management (CRM).

Finance, Human Resources & Administration

This category covers the key elements that make organisations function. People: From screening and interviewing job applicants to managing Diversity and dealing effectively with Hostility and Aggression in the workplace. Finance: Learn about financial budgeting, how Working Capital originates, Financial Risk Management, analysing Financial Statements.

Management and Leadership

Discover the difference between Management and Leadership and moving from Management to Leadership; skills required to be an effective manager – communication, facilitation, delegation, mentoring, overcoming negativity in the workplace; Performance Appraisal (including 360º feedback); Crisis Management; Leading from the front; Leadership Skills for women; Succession Planning.

Professional Effectiveness

Whether you are a Director, Manager, Supervisor or ordinary staff member there are skills common to all that are essential to harmony, efficiency and productivity in the workplace such as: Listening, Assertiveness, Dealing with Difficult People, Business Writing capability, using the Telephone effectively, E-mail essentials, Anger Management, Coping with Organisational Change, Work/Life Balance and many more.

Project Effectiveness

A comprehensive insight into the world of Project Management sourced through the Project Management Body of Knowledge (PMBOK) Guide – Third Edition aligned. See our courseware on Project Management for IT Professionals and Strategic Project Management for IT Projects.

Sales

Sales A – Z including Inbound and Outbound sales, Field sales, focus on Solutions, maintaining and expanding your Customer Base. Examine the area of Consultancy; what is it? Look at the range of qualities expected of a good Consultant; know how Consultants should behave.