Refund Policy

Refund Policy for Training Courses including Cancellation and Substitutions
Uniti Solutions Ltd accepts firm course bookings by post, fax, e-mail and through the Uniti Solutions Ltd web site - in making such bookings clients accept this refunds, cancellations and substitutions policy. All fees are payable in full prior to the date of the Training Course. Places on Uniti Solutions Ltd Courses are strictly limited: Upon receipt of your order your place will be confirmed. Any cancellation must be received in writing 14 days prior to the Training Course. A full refund will be given only if more than 21 calendar days notice is given of a cancellation, see below for refund rates:

  * Over 3 weeks cancellation notice: Full refund
  * 2-3 weeks cancellation notice: 70% refund
  * Less than 14 days cancellation notice: No refund

Alternatively, a substitute delegate can be named at any time before the course. There will be no extra surcharge for making a substitution.

No refund will be payable for non attendance or if no prior notice of cancellation is given. Within 14 days, of the course start date any cancellations will not be refunded. The refund will be issued after the course.

It may be necessary for reasons beyond the control of Uniti Solutions Ltd to change the content and timing of the course, the date, venue or instructor. Uniti Solutions Ltd reserves the right to cancel a course up to and including the date of the course if insufficient bookings have been received. We will strive to give as much notice as possible in such an event. In all cases, people who had registered to attend a cancelled course will be given the option of a full refund or of rescheduling to a future course date but Uniti Solutions Ltd disclaim any further liability.

Although reference is made to legislation during some Training Courses and within the IEE Code of Practice, this should not be considered as legal advice. In cases of doubt, the specific legislation mentioned should be consulted and legal advice obtained.